Shifting from a traditional PBX system to a cloud voice solution can simplify your infrastructure, unburdening you from having to maintain and operate legacy systems. This helps lower your overall telecommunications and operations costs, while providing your employees with the modern tools they need to easily connect with your customers and collaborate with each other and with partners.
Our Unified Communications (UC) experts leverage the trusted Skype Operations Framework (SOF) and can work with you in understanding the communications needs of your business solutions, proposing a strategy to help you achieve the productivity gains of Office 365 without disrupting day-to-day operations. In leveraging SOF, we help implement and managing a reliable, cost-effective communications service based on Skype for Business. In using it we consider the entire customer lifecycle, including planning, delivery, adoption, operations and migrations.
Our consultants add value to the native Skype for Business and Office 365 suite with their experience with advanced third-party telephony Contact Centre and Attendant Console solutions.
With your communications systems a key ingredient in the success of your business, you want to be comfortable that you have skilled hands available to assist you if there are any issues with day-to-day operations. We can help. Speak with us about having our UC experts available to respond to issues as they occur and keeping your employees connected with each other and with your customers.